Shipping & Returns.

Preorders

The Lip Pod is sold as a preorder. It is not a finished product yet, and these terms apply to every preorder:

• You are charged when you order, not when we ship. The preorder price is $18; the price after launch is $24.
• Estimated shipping: early 2027. This is a good-faith estimate for a product still in development — it is not a guaranteed delivery date.
• If the date slips, we email you with a revised estimate. You can accept the new date or take a full refund. You never have to chase us for it.
• You can cancel at any time before your order ships for a full refund, for any reason or no reason. Email hello@savageskincare.com with your order number and we refund to your original payment method.
• The final product may differ from the renders shown on this site while the design is being finalized. If it changes materially, we'll tell you before we ship and you can cancel for a full refund.
• Once your preorder ships, the standard 30-day return terms below apply.

Shipping

• The Lip Pod is on preorder. It ships in early 2027 (estimated) — see the preorder terms above. The rest of the range hasn't launched; you can join the community free to be first to know when it does.
• Founder preorders ship free — a limited-time offer. While preorders are open, shipping on every Lip Pod preorder is on us, with no minimum spend. Shipping normally costs $4.90, so with $6 off the price you save $10.90 in total. This is a preorder-period offer and will end; everyone who joined the community early gets free shipping on their first order too.
• After launch: general orders ship free over $60; orders under $60 are charged a flat rate calculated at checkout.
• You'll get a confirmation email at checkout and a tracking link as soon as your order ships.
• We currently ship within the United States. (Update this line with your real regions and carriers.)

Returns & exchanges

• 30 days. If something isn't right, reach out within 30 days of delivery.
• For hygiene reasons, opened skincare may be handled differently than unopened items — see the Refund Policy for specifics.
• To start a return or exchange, email hello@savageskincare.com with your order number and what went wrong.
• Refunds are issued to your original payment method once we receive the return. (Confirm these terms match your Shopify Refund Policy.)

Note: the timelines above are placeholders to get you launched — confirm each one matches your real fulfillment and your Shopify policies before going live.